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1 comment
2.0

Update by user Jun 08, 2021

This complaint has not been resolved and you can't get in touch with a live person. Uber eats is very disappointing and you are better off using door dash. I had a problem with them once and door dash gave back the full amount and there was no charge and they were easy to get in touch with and resolved the problem very quickly

Original review updated by user Jun 08, 2021

I didn't receive an Item but I called the couch tomato and they said it went out. I also would have only tipped on the amount of my order which it didn't give it gave me the total for everything uber eats included. I rec'd an email telling me you can change the amount of tip but only with in an hour of delivery and it was passed an hour when I got the email

not only all this but I kept getting an email for 25 off my order which is why I used ubereats and I wasn't able to apply it

User's recommendation: check order before delivery driver leaves and find the food total amount before leaving a tip.

Product or Service Mentioned: Ubereats Account.

Monetary Loss: $24.

Preferred solution: Full refund.

Ubereats Pros: No one should uses this app.

Ubereats Cons: Can never get anyone to answer customer service, Cannot reach a person, Wondering if the order will be correct.

Location: Narberth, Pennsylvania

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#2021126

I only order from ubereats because I rec'd an email saying 25 off order which didn't apply then I was missing and item and I would have tipped on the amount of my food not on all the other fees UEats adds in. I am not very happy and would like a refund our at the least the money for the item I didn't receive and money back from the tip

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