Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

New Reviewer

I used Uber eats for the first time to order coffee for my teacher. When I proceeded to check out it said I paid for chick fil a, I didnt order chick fil a I was charged $12.40 for a meal I have never order or will eat a day in my life.

I tried to cancel the mean but the instructions said I had to download the eats app so as I downloaded the app I called the person who was supposed to bring me the food. As I asked him how to cancel the order because I was charged for a meal I didnt order he hung the phone up in my face.I called back to to have a friend tell him because I was frustrated. Unfortunately he couldnt understand us because he didnt speak English so he hung up again.

He called back asking for instructions so I had my teacher tell him that we didnt want the food. I called Uber service to explain but the man was I believe drab, so he didnt quite understand me also and hung up I called back and the man said I was to receive an email about the issue

User's recommendation: Don’t do it.

Monetary Loss: $12.

Preferred solution: Full refund.

Ubereats Pros: Communication sucks, Poor instructions.

Ubereats Cons: No phone support.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Ubereats Reviews

  1. 11478 reviews
  2. 2112 reviews
  3. 1046 reviews
  4. 499 reviews
  5. 395 reviews
Ubereats reviews