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Update by user Jul 01, 2020

I should not be subject to the 15% tip I left for the driver and all of the Uber eats add on fees due to the delivery taking over an hour and nobody reached out to me to let me know. Not the corporation or driver. This is NOT good business.

Update by user Jul 01, 2020

My loss of money is due to the delayed time in delivery and no communication. I should not be charged for the funds Uber eats place beyond the price of the meal itself because of how negligent both the driver (delivery driver) and customer service has been.

I even left a 15% tip on my card. This is not okay.

Original review posted by user Jul 01, 2020

I ordered my food from Applebees in Duluth Minnesota from the mall on miller trunk highway over an hour ago (I placed my order at 6:24PM, and as you can see by the picture, it is now still being “prepared” over an hour later though I only ordered ONE dish) and it still shows that the driver has NOT picked it up. I am outraged and this needs to be fixed.

User's recommendation: Place your order 2 hours in advance.

Product or Service Mentioned: Ubereats Delivery Service.

Monetary Loss: $7.

Preferred solution: Let the company propose a solution.

Ubereats Pros: Easy payment.

Ubereats Cons: Delivery time is over an hour.

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