0 comments
1.0

I placed an order, but the app wasn't updating on the tracking. After 1 1/2 hours, I contacted the restaurant, and was told the order was never placed.

I called UberEats and was told that no driver could do the pickup/delivery, and so they canceled my order on me, after nearly 2 hours of my waiting. However, UberEats STILL charged me the entire amount PLUS more (an extra hold amount on my credit card) yet told me I was never charged.

An online chat rep told me that UberEats arrives do deliver excellent customer service and for me to give them another shot.

I told him, Jose; that this WAS their second shot, and yet they failed again.

I requested a credit for all of my wait time and trouble, but it rejected. I then asked for a discount on my next order; and that was also denied.

UberEats totally SUCKS!!

User's recommendation: Don’t use or trust UberEats.

Monetary Loss: $34.

Preferred solution: I want not only a credit for my next order, but also a sincere apology, and MUCH BETTER customer service, IF I ever use their services again. .

Ubereats Pros: All cons.

Ubereats Cons: All cons, Incom, Fraudulent charges.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Ubereats Reviews

  1. 11480 reviews
  2. 2112 reviews
  3. 1046 reviews
  4. 500 reviews
  5. 395 reviews
Ubereats reviews