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Last night 12/3/21 during my deliveries i got a call from an uber agent about one of my pick ups being canceled and needed to walk me through the steps on the app to make sure i still get paid and wont get any negative points. He had verification codes sent and had me click on my account and the payment tab but didnt ask for more info.

i thought this was the procedure. this morning i went on app to cash out what i made last night and it said i cashed it out last night (i did not). i went to bank to check statements in case i did and it has no record of me cashing out. i go back to uber app & i notice the card on file is not my card.

i tried to change it and it wont let me.

how do i get a refund. was i scammed?

Location: Clearfield, Utah

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