New Reviewer

Original review updated by user Jun 14, 2021

I am not sure what is happening with Uber, but your service has deteriorated terribly lately. I have likely spent tens of thousands of dollars on Uber and Uber eats.

One can no longer depend on a ride showing up on time if at all. Often no cars are available. Additionally, Uber eats has had several mistakes and poor service lately. Last night I ordered two pizzas and a salad.

First my initial driver canceled. Then, they had a new driver show up. Then they had to remake her orders because it was sitting so long. By the time our food got here, it was two hours later.

Completely unacceptable!!

When the food arrived, a pizza was missing and it was so late, that we did not want to have dinner. I have been the biggest advocate for Uber, but things have changed much for the worse lately.

Product or Service Mentioned: Ubereats Account.

Preferred solution: Let the company propose a solution.

Ubereats Pros: Convenience.

Ubereats Cons: Poor service past 6 months.

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