Ubereats Reviews

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New Reviewer

Someone charged 600 bucks of Uber eats and drained my bank account

1.2
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Someone hacked into my phone and changed my password and changed my phone number and used my account to send food in California and I live in Detroit Michigan
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Featured
ID
#2614173 Review #2614173 is a subjective opinion of poster.
Service
Ubereats Customer Care
Pros
  • Food delivery
Cons
  • Theft
Loss
$614
Preferred solution
Full refund
Most helpful review

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Verified Reviewer New Reviewer

1.7
Ubereats - My order is not being delivered
Ubereats - My order is not being delivered
Ubereats - My order is not being delivered
Ubereats - My order is not being delivered
Ubereats - My order is not being delivered
Ubereats - My order is not being delivered
I Placed an order for the restaurant chipotle at around 9:00 PM 09/16/2020. I waited till 9:45 PM to call chipotle to see if my order has been picked up. Because they close at 10:00pm. They told me my order has not been picked up so I decided to go to chipotle myself...
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11 comments
#2046858

Did you get the food or not? Your complaint is unclear.

You say you went and picked it up yourself but then in comment section you state you never got your food. If you received the food, you are entitled to whatever Ubereats charged you.

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0 6
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ID
#2173966 Review #2173966 is a subjective opinion of poster.
Service
Ubereats Customer Care
Cons
  • Had to pick up my own order
  • No one to speak with
  • Not able to contact
Loss
$42
Preferred solution
Full refund
New Reviewer

My husband works for Uber eats and he is not picking I think something happened to him

My husband his not home and he is not picking and he works for Uber eats ,something could have happened to him
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ID
#3295788 Review #3295788 is a subjective opinion of poster.
Location
Cuyahoga Falls, Ohio
Preferred solution
Whereabout
New Reviewer

Bad serve and company responses

1.0
Bad service and company responses ok gotta use 100 characters *** that bbbbbb bbbbbb bbbbbbnnbnnnnnnnnnnn

User's recommendation: Don’t use.

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ID
#3295648 Review #3295648 is a subjective opinion of poster.
Location
Puyallup, Washington
Loss
$54
Preferred solution
Apology
New Reviewer

Bad service

1.0
Bad service and online response never never nerve never never never gotta fill I. 100 responses before they will let me send this another reason the suck

User's recommendation: Don’t use this service. Will contact BBB they are that bad.

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ID
#3295635 Review #3295635 is a subjective opinion of poster.
Pros
  • There are no pros to this situation
Cons
  • Rude to customers
  • Drivers need to be vetted
  • Problem with contacting this company
Loss
$54
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Unable to use my voucher

I have a 100 aud voucher, which i would like to use, but am unable to use. When I check out, it says that check out method must be changed from cash on delivery to activate the voucher, but I am unable to do so. I currently reside in Australia, but still have an Indian number.
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ID
#3295342 Review #3295342 is a subjective opinion of poster.
Location
Burwood, Victoria County
New Reviewer

Service

1.0
Ubereats - Service
Ordered from Mr. Beast again. Big, Big Mistake! This is the second time & this is the second time they messed up the order! Food was late! Cold! And missing a Whole Meal! Uber Eats charged me $50 for possibly the worst delivery service I have ever received. Get it together, Mr. Beast & Uber Eats! You charged me so much for an incorrect order and terrible delivery, and ruined another family meal!

User's recommendation: Skip Uber Eats & Don't keep lining Mr. Beasts pocket for inferior quality.

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ID
#3295242 Review #3295242 is a subjective opinion of poster.
Location
Apex, North Carolina
Pros
  • Online services
Cons
  • Do not resolve problems
Loss
$25
Preferred solution
Let the company propose a solution
New Reviewer

About my order

1.2
Ubereats - About my order
I had a order from Wendy and it wasnt what I order, I order a large chocolate frosty and they gave me a little bity one, I didnt pay for a little one, this is the second time Uber did this to me.
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ID
#3295105 Review #3295105 is a subjective opinion of poster.
Location
Saint Louis, Missouri
Loss
$2
Preferred solution
Apology

My order was not delivered. Tried reaching out to uber driver to no avail. I am grateful the company individual who spoke to me informed me I wouldn't be billed. I am thankful for that.

I noticed that my addressed appeared not to show my apt. W220. So I tried reaching ubercdriver to inform him of the apt. But couldn't reach him. Neither could the spokesperson either. But she was kind n courteous.ensure the address is complete. Thank you.
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ID
#3295072 Review #3295072 is a subjective opinion of poster.
Location
New Orleans, Louisiana

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Did not receive my order

Ubereats - Did not receive my order
Tried to call the driver. No answer. I will NEVER order from Uber eats. Did not receive my order. No body answers the phone.

User's recommendation: He'll no!!

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ID
#3294902 Review #3294902 is a subjective opinion of poster.
Pros
  • No pros yet
  • No showed up with my food
Cons
  • Difficult to reach customer service
Loss
$17
Preferred solution
Full refund
New Reviewer

Refund issue

1.0
I have not ever ordered through ubereats but today January 27th 2022 I have been charged in the amount of $38 in change but I've never ordered through them so I'd like to know how that can be
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ID
#3294887 Review #3294887 is a subjective opinion of poster.
Location
Jacksonville, Florida
Loss
$38
Preferred solution
Full refund
New Reviewer

I'm a customer of ubereats i got my order super late it was cold and the driver said she got lost

I'm a customer from ubereats and I'm surprised I got my food super late the food was late and cold the driver said she got lost in very upset
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ID
#3294803 Review #3294803 is a subjective opinion of poster.
Location
Revere, Massachusetts
Preferred solution
Full refund
New Reviewer

Bad service from drive and customer service

Ubereats - Bad service from drive and customer service
Apparently your company requires a passcode when they make a delivery, which they have not posted on their site. So a fifteen minutes argument with your driver because he didnt want to leave the food I purchased. One he finally left my food was cold it is 14 degrees here in Maryland. So I had him being rude and when I called your customer service all she said was a specialist will get back to me in 48 hours. I dont want to wait 48 hours to eat. I think Im done with uber its not the first time this has happened and I dont have the food or money mYbe its time to file a class action law suite and turn it over to the media.
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ID
#3294735 Review #3294735 is a subjective opinion of poster.
Location
Wildwood, New Jersey
Loss
$12
Preferred solution
Full refund

Missing Credit and Other

Hello, I am writing with regards to multiple issues. 1. Nov 27 (order # B0EF3) I placed an order from Sam's Crispy Chicken SEA21-1 and never received order. I was supposed to receive a credit and have no record of this. Please advise. 2. I placed an order twice with Vinason Pho & Grill on separate dates (9/11 and 11/2) and each time was missing items in the order. Sept 11 (order DE3F0) I was missing the TOFU Vermicelli and Nov 2 (order E2EA5) was missing one of the two orders of Chicken Spring Roll. When I called the store direct, they said call back to speak with manager. Please advise how to rectify these situations. Claire
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ID
#3294612 Review #3294612 is a subjective opinion of poster.
Location
Redmond, Washington
New Reviewer

You are still charging my card

I want my *** money back and I he first charge is not what you showed on the app! I don't have a *** reciept order cause I didn't order anything!
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ID
#3294604 Review #3294604 is a subjective opinion of poster.
Location
Wichita, Kansas
Loss
$10

Poor help service

I know Covid make thing hard, but poor customer service suck, Ill get this order will delete all app communication very very poor..
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ID
#3294313 Review #3294313 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

Lost my first order promo when order got cancelled

Placed my order yesterday and during the delivery time it got cancelled so trying again today and my $35 promo is gone.
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ID
#3294124 Review #3294124 is a subjective opinion of poster.
Location
Rolla, Missouri
Preferred solution
Price reduction

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