Ubereats Reviews

Show reviews that mention
order food eats refund driver money service account delivery card
Filter review
Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Ubereats - My order is not being delivered
Ubereats - My order is not being delivered
Ubereats - My order is not being delivered
Ubereats - My order is not being delivered
Ubereats - My order is not being delivered
Ubereats - My order is not being delivered
I Placed an order for the restaurant chipotle at around 9:00 PM 09/16/2020. I waited till 9:45 PM to call chipotle to see if my order has been picked up. Because they close at 10:00pm. They told me my order has not been picked up so I decided to go to chipotle myself...
View full review
View full review
10 comments
#2046858

Did you get the food or not? Your complaint is unclear.

You say you went and picked it up yourself but then in comment section you state you never got your food. If you received the food, you are entitled to whatever Ubereats charged you.

View more comments
ID
#2173966 Review #2173966 is a subjective opinion of poster.
Service
Ubereats Customer Care
Cons
  • No one to speak with
  • Not able to contact
  • Had to pick up my own order
Loss
$42
Preferred solution
Full refund

Haven't got my food

Ordered my food at 10:30 PM at night it is now 12:17 AM the next day and my food still has not arrived and customer service told me that they will have to call me back to speak with a manager after waiting for almost 2 solid hours for my food.
View full review
ID
#3119549 Review #3119549 is a subjective opinion of poster.
Location
Forney, Texas
Loss
$53
Preferred solution
Full refund
New Reviewer
At 4pm I had placed an order for Buffalo Wild which was expected to come around at 5:30 ish p.m. but came at 5:10pm. Then I had opened the door to find out that I got a Panda Express bag when I was supposed to be getting Buffalo Wild Wings. So I had filed a complaint...
View full review
View full review
ID
#3119424 Review #3119424 is a subjective opinion of poster.
Location
Riverside, California
Pros
  • Great discounts and promos and a lot of options
Cons
  • Nearly impossible to contact
Loss
$4
Preferred solution
Deliver product or service ordered
New Reviewer

Damaged order

My order came cold and it looks like it was thrown or turned upside down and shaken. When we opened both ideams they were upside down and all shoved to the back of the containers.
View full review
ID
#3119406 Review #3119406 is a subjective opinion of poster.
Location
Anaheim, California
Preferred solution
Full refund
New Reviewer

About my food

My food was very cold. Not what I wanted and my drink was not even full. Just ice!!! I just would like a refund, please. Unhappy!!!
View full review
ID
#3119373 Review #3119373 is a subjective opinion of poster.
Loss
$21
Preferred solution
Full refund
New Reviewer

Read the following paragraph

My item was late. He got lost according to where I was tracking him! My dessert was not in a bag. The tape was broken and it appeared that he tasted the top decoration of my dessert! He was at least 15 min late and my company had to leave! This was a cleanliness issue and I am furious with Uber eats! Someone should have gone out with him til he knew his was around or knew GPS! He is a sneak and liar because he got into my order! Mine had to have been in a bag and the scotch tape not broken!!! Call me. 813 898 ****
View full review
ID
#3119349 Review #3119349 is a subjective opinion of poster.
Location
Tampa, Florida
Pros
  • Delivery service
  • Speed and efficiency
Cons
  • Hard to reach or talk to someone
Loss
$25
Preferred solution
Full refund
New Reviewer

Missing food and no customer service

Missing half of one order two orders really want food and no help on your end impossibile to reach a person to talk to
View full review
ID
#3119333 Review #3119333 is a subjective opinion of poster.
Location
Los Angeles, California
New Reviewer

Charged

I ordered mcdonalds and was charged but an hour later received a notification that they would not be able to deliver it. When will I get my money back. As soon as i received this notification the app quit working Sad
View full review
ID
#3119311 Review #3119311 is a subjective opinion of poster.
Pros
  • No customer service to call
Loss
$26
Preferred solution
Full refund
New Reviewer

My card was charge and i did not order

first i made an order thur Postmates and they declined my card n then i use another card which is charged and i get my order. Then two weeks later i get a charge on my card that was declined from UberEATS. I was able to complain and get most of my refund but uber eats keep the 2dollar tip that was already paid. its not so much the 2dollars its the fact ur company keeped it when ur company already charged me. So for me not to be fully refunded on something that was not my fault is wrong. i will never order from UberEATS or Postmates again because u ripped me off for no reason.
View full review
ID
#3119295 Review #3119295 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Loss
$2
Preferred solution
Full refund
New Reviewer

My order never arrived

The driver never showed up to my house and did not even attempt to call me and I sent him a message through the app and he never replied

User's recommendation: Order on your own risk but not dependable.

View full review
ID
#3119254 Review #3119254 is a subjective opinion of poster.
Location
Largo, Florida
Loss
$20
Preferred solution
Full refund
New Reviewer

Issues about Uber debit card

My debit doesn't work anywhere I cannot withdraw money nor pay for food I activate it already and set my pin number.
View full review
ID
#3119252 Review #3119252 is a subjective opinion of poster.
Location
Doylestown, Pennsylvania
Preferred solution
Fix my card im a uber eats driver
New Reviewer

I did not receive my order

I ordered my food from crafty crab over an hour ago and i had 3 drivers tell me it was picked up by someone else but I still have not received it
View full review
ID
#3119251 Review #3119251 is a subjective opinion of poster.
Location
Richmond, Virginia
Loss
$44
Preferred solution
Deliver product or service ordered
New Reviewer

Unable to cancel subscription

I am not able to cancel my subscription at all on the app and can not get a hold of Uber eats so they just keep taking my money.

User's recommendation: Do not go through Uber eats.

View full review
ID
#3119236 Review #3119236 is a subjective opinion of poster.
Location
Chicago, Illinois
Preferred solution
Full refund
New Reviewer

Need a refund because he picked up my order but i never received it.

I have never had a problem getting my food delivered with any other delivery app. Now my family can't eat tonight. He picked up my order 2 hours ago and has not delivered it. I'm very upset. I need a refund and I'm disputing it through my bank. Never again will I give them my business. Also they took my entire order and deleted it off the app and I can't find it anywhere. Worst food delivery company EVER!!!

User's recommendation: Do not order food through them.

View full review
ID
#3119221 Review #3119221 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Pros
  • Rip off
Cons
  • Never received food
Loss
$98
Preferred solution
Full refund
New Reviewer

VERY CONFUSED

I need to speak to someone. There has been a mistake on my account and Id like to clear it up. Why is it so difficult to speak to an actual person?
View full review
ID
#3119182 Review #3119182 is a subjective opinion of poster.
Location
Canton, Ohio
Loss
$1
Preferred solution
AN ANSWER
New Reviewer

Charged my card without authorization

I was scrolling on the uber eats app about to place an order then a rate and tip screen popped up regarding my past order and I declined and it charged my card.
View full review
ID
#3119166 Review #3119166 is a subjective opinion of poster.
Location
Killeen, Texas
Loss
$8
Preferred solution
Full refund

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article