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Someone charged 600 bucks of Uber eats and drained my bank account

1.2
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Someone hacked into my phone and changed my password and changed my phone number and used my account to send food in California and I live in Detroit Michigan
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#2182249

This is the true story

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ID
#2614173 Review #2614173 is a subjective opinion of poster.
Service
Ubereats Customer Care
Pros
  • Food delivery
Cons
  • Theft
Loss
$614
Preferred solution
Full refund
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Verified Reviewer New Reviewer

1.7
Ubereats - My order is not being delivered
Ubereats - My order is not being delivered
Ubereats - My order is not being delivered
Ubereats - My order is not being delivered
Ubereats - My order is not being delivered
Ubereats - My order is not being delivered
I Placed an order for the restaurant chipotle at around 9:00 PM 09/16/2020. I waited till 9:45 PM to call chipotle to see if my order has been picked up. Because they close at 10:00pm. They told me my order has not been picked up so I decided to go to chipotle myself...
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16 comments
#2154062

I get paid over $190 per hour working from home with 2 kids at home. i never thought i'd be able to do it but my best friend earns over 15k a month doing this and she convinced me to try. the potential with this is endless..., Salarybaar.ComCOPY THE LINK.

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ID
#2173966 Review #2173966 is a subjective opinion of poster.
Service
Ubereats Customer Care
Cons
  • No one to speak with
  • Had to pick up my own order
  • Not able to contact
Loss
$42
Preferred solution
Full refund

Missed up order

3.9
The order was not delivered. Every instruction was perfect but the order was not delivered correctly. I was waiting at the doorstep but nobody showed up.

User's recommendation: Delivery is not that great.

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#3597827 Review #3597827 is a subjective opinion of poster.
Location
Greater Sudbury, Ontario
New Reviewer

Undelivered order

1.0
Failed to deliver order and still waiting on returned funds for the order they said they couldn't do nothing about it that it was a driver but clearly it's a constant thing with this company they don't even get a one star

User's recommendation: Better off with doordash.

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#3597769 Review #3597769 is a subjective opinion of poster.
Loss
$49
Preferred solution
Full refund
New Reviewer

It’s scam. I need my money or my food

This is the second time I order no food or my money I need my refund back ASAP. $41 back ASAP. Im pissed

User's recommendation: Nope.

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#3597733 Review #3597733 is a subjective opinion of poster.
Location
Boston, Massachusetts
Loss
$41
Preferred solution
Full refund

Complaints *** order

1.0
I never spoke to anyone about this. The co could not take my call. Your driver named Edward ripped me off and never brought my food. I gave correct address. I never received a call if there was a problem. I never even got a receipt. It was through McDonald's app. No receipt was emailed.

User's recommendation: Don't order anymore.

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#3597136 Review #3597136 is a subjective opinion of poster.
Location
Highland, California
New Reviewer

Horrible customer service

Absolutely *** poor customer service that does not care how much they inconvenience anybody.!.!.!.!.!.!
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#3597098 Review #3597098 is a subjective opinion of poster.
Location
Manchester, New Hampshire

I placed an order, when delivered it was missing several items. I contacted Uber Eats, the agent was very snarky and unhelpful. She told me in I would I have to contact the business to process my refund, I was standing in the business at the time the business said I...
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#3596915 Review #3596915 is a subjective opinion of poster.
Location
Anaheim, California

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Verified Reviewer New Reviewer

Outrageous cancellation fee

1.0
I ordered $130 worth of Ramon. Before I submitted it, it said 1 hr delivery time. AFTER I hit submit, delivery time changed to 2 hrs delivery time so I immediately cancelled (within 5 minutes of placing they order). I was charged $105 cancellation fee. Ubereats is refusing to refund me.

User's recommendation: Use GrubHub.

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ID
#3596554 Review #3596554 is a subjective opinion of poster.
Location
San Diego, California
Cons
  • Abysmal customer service
Loss
$105
Preferred solution
Full refund

Service

1.0
Ubereats - Service
I ordered delivery for my food because I am unable to drive since I have a cast on my lower right leg. Your incompetent driver got lost and I was forced to drive to her, 2 full miles, with a cast on my leg. My food was cold and there were items missing. I tried to dispute this last night but was unsuccessful.

User's recommendation: Poor.

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ID
#3596212 Review #3596212 is a subjective opinion of poster.
Location
Bokeelia, Florida
Service
Ubereats Delivery Service
Pros
  • U rip people off n ur slow
Cons
  • All concerns are ignored for pat answers
Preferred solution
Full refund

I service

1.0
I had to drive 2 miles to pick up my food, which was cold, since yre incompetent driver couldn't find me. I'm not supposed to drive since I have a cast on my right lower leg, ergo the need to have my food delivered. I tried to cancel her tip 3x via phone call and video chat but was disconnected. I paid for a service that I didn't receive and im extremely unhappy and will share my experience. I insist on a refund.
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#3596191 Review #3596191 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida
New Reviewer

I was charged twice for $5

I gave the driver a tip of $5 my card was locked I unlocked it and gave tip now when Im placing another order They say I still have to pay another $5
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#3596087 Review #3596087 is a subjective opinion of poster.
Location
Detroit, Michigan
Loss
$5
Preferred solution
Full refund

Secondary matters

Hi my service was great with Uber eats but the food from the company I ordered from in my opinion tasted like it was going bad and smelled sour/ spoiled.
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#3596077 Review #3596077 is a subjective opinion of poster.
Location
Newark, New Jersey

Where is my food and who did I pay

2.1
Issue I have is with their app they have for the phone pretty much at 10:00 don't matter if you already ordered it will tell you that it is unavailable and that you cannot track an order which is already coming to you so my main issue is with their app that they have for the phone and how they have it programmed
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#3594835 Review #3594835 is a subjective opinion of poster.
Location
Tobyhanna, Pennsylvania

Food never arrived

1.0
Food didnt arrive and I couldnt get help from Uber eats support. I paid 71.02 to Uber then 45 when I went to the restaurant for the same order I didnt receive from Uber eats.

User's recommendation: Don’t used Uber ears.

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#3594764 Review #3594764 is a subjective opinion of poster.
Location
Norfolk, Virginia
Pros
  • Some convenience
  • Unreliable
  • Take your money
Cons
  • Treats customers like they are the blame
Loss
$71
Preferred solution
Full refund
New Reviewer

We don't do Uber eats

1.0
Uber eats has a menu listed we do not offer and as far as we know we do not offer Uber eats so we never receive orders and have to turn people away because we do not have the application at the restaurant.

User's recommendation: Don’t bother calling customer service if you are the restaurant with the issue. They will not help.

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#3594696 Review #3594696 is a subjective opinion of poster.
Location
Jackson, Tennessee
Preferred solution
I would like 731 to be removed from your options

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Verified Reviewer New Reviewer

Driver

Ubereats - Driver
Food said it would be delivered at 830, 835 comes o asked the driver when will I receive my food she said another 30-45 minutes. So I called the restaurant myself and they said she had just called it in 10 mins ago. So she told me she was at the restaurant waiting, she lied then she was in an apartment complex. My food was barley warm and I wasn't pleased after spend $50 for food
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#3594620 Review #3594620 is a subjective opinion of poster.
Location
Douglas, Georgia
Preferred solution
Price reduction

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