Ubereats Reviews

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Bad serve and company responses

Bad service and company responses ok gotta use 100 characters *** that bbbbbb bbbbbb bbbbbbnnbnnnnnnnnnnn

User's recommendation: Don’t use.

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ID
#3295648 Review #3295648 is a subjective opinion of poster.
Location
Puyallup, Washington
Loss
$54
Preferred solution
Apology
New Reviewer

Bad service

Bad service and online response never never nerve never never never gotta fill I. 100 responses before they will let me send this another reason the suck

User's recommendation: Don’t use this service. Will contact BBB they are that bad.

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ID
#3295635 Review #3295635 is a subjective opinion of poster.
Pros
  • There are no pros to this situation
Cons
  • Rude to customers
  • Drivers need to be vetted
  • Problem with contacting this company
Loss
$54
Preferred solution
Apology
New Reviewer

Service

Ubereats - Service
Ordered from Mr. Beast again. Big, Big Mistake! This is the second time & this is the second time they messed up the order! Food was late! Cold! And missing a Whole Meal! Uber Eats charged me $50 for possibly the worst delivery service I have ever received. Get it together, Mr. Beast & Uber Eats! You charged me so much for an incorrect order and terrible delivery, and ruined another family meal!

User's recommendation: Skip Uber Eats & Don't keep lining Mr. Beasts pocket for inferior quality.

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ID
#3295242 Review #3295242 is a subjective opinion of poster.
Location
Apex, North Carolina
Pros
  • Online services
Cons
  • Do not resolve problems
Loss
$25
Preferred solution
Let the company propose a solution
New Reviewer

About my order

Ubereats - About my order
I had a order from Wendy and it wasnt what I order, I order a large chocolate frosty and they gave me a little bity one, I didnt pay for a little one, this is the second time Uber did this to me.
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ID
#3295105 Review #3295105 is a subjective opinion of poster.
Location
Saint Louis, Missouri
Loss
$2
Preferred solution
Apology
New Reviewer

Refund issue

I have not ever ordered through ubereats but today January 27th 2022 I have been charged in the amount of $38 in change but I've never ordered through them so I'd like to know how that can be
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ID
#3294887 Review #3294887 is a subjective opinion of poster.
Location
Jacksonville, Florida
Loss
$38
Preferred solution
Full refund
New Reviewer

I had an order delivered from Dunkin’. I ordered eight drinks and they only brought three.

I ordered a drink from Dunkin Donuts for my kids and their friends only three came the delivery guy said hes not going back to get what he forgot Dunkin Donuts it and give it to them now I have five kids crying because I didnt get their drinks and all Im getting is a refund for the drinks didnt come this is absolute terrible customer service I would like somebody to call me back or email me to resolve this
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ID
#3293627 Review #3293627 is a subjective opinion of poster.
Location
Miami, Florida
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

They still owe me money after double charging me for an order that was supposed to be refunded!

Ubereats - They still owe me money after double charging me for an order that was supposed to be refunded!
They double charged me for my order. My order was supposed to be refunded but they only gave me back one of the charges!!!AngryDON'T USE THEM!
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ID
#3293227 Review #3293227 is a subjective opinion of poster.
Location
Columbus, Georgia
Service
Ubereats Customer Care
Cons
  • Refuse to give me the rest of my refund
Loss
$7
Preferred solution
Full refund

Wrong order/missing whole items/ order not showing up on my past orders

If I could give them a 0 I would. They dont answer the damn phone and cant do nothing about the completely wrong order that I got that wasnt sealed either.

User's recommendation: No.

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ID
#3291303 Review #3291303 is a subjective opinion of poster.
Location
Colorado Springs, Colorado
Loss
$30
Preferred solution
Full refund
New Reviewer

RIDICULOUS CUSTOMER SERVICE

Not only did my initial order get cancelled by the driver 5 minutes before it was supposed to be delivered. When I ordered the same meal again, it was COMPLETELY WRONG. I spent 45 dollars on this order, waited 2 hours, and they think giving me a 5 dollar refund should suffice! GIVE ME MY MONEY BACK!

User's recommendation: NEVER AGAIN!

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ID
#3291289 Review #3291289 is a subjective opinion of poster.
Location
Orlando, Florida
Loss
$45
Preferred solution
Full refund

Issue

Ubereats - Issue
I was gifted a $50 Uber eats e card. It would not load. No one fixes it so basically they stole $50!!!!

User's recommendation: Buyer beware.

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ID
#3290987 Review #3290987 is a subjective opinion of poster.
Location
Lancaster, Pennsylvania

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cancel free trial membership

Cant get in touch through phone I want to get in touch w a person so I can cancel My membership please an thank u
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ID
#3290696 Review #3290696 is a subjective opinion of poster.
Location
Brooklyn, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Over charging!

Your system is constantly overcharging me for my orders-it is automatically giving tips to the drivers. Reimburse me since this is not authorized!
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ID
#3290411 Review #3290411 is a subjective opinion of poster.
Cons
  • Overcharged all the time
Loss
$25
Preferred solution
Full refund
New Reviewer

I was charged for an order that was never delivered

I placed an order via UberEats website this afternoon, app says that my order was delivered, but I never received it.
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ID
#3290126 Review #3290126 is a subjective opinion of poster.
Location
Marietta, Georgia
Loss
$24
Preferred solution
Full refund

Food cold, delivery very late, unpermitted substitution, deceptive ly advertised discounts

delivery was an hour later then previously outlined, substitution made in meat not authorized, advertised $30 discount not applied

User's recommendation: Beware of discounts.

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ID
#3290093 Review #3290093 is a subjective opinion of poster.
Location
Kansas City, Missouri

Pissed

I still have not heard from Uber Eats. They have not refunded my money for failure of employee Maurice. I am going through my bank to block them from ever stealing money from me for service I never received.

User's recommendation: Don’t trust Uber Eats employees.

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ID
#3289134 Review #3289134 is a subjective opinion of poster.
Service
Ubereats Delivery Service
Pros
  • Fast at taking your money and delivery of no food
Cons
  • Can not contact customer service

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