Ubereats Reviews

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Not accepting promo code

They refuse to accept my promo code because apparently, my phone number has been used before to redeem a promo code. They would not budge.
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ID
#3291174 Review #3291174 is a subjective opinion of poster.
Location
Port Richey, Florida
New Reviewer

Ubereats - Review in Food Delivery category from Columbia, South Carolina

Ubereats - Review in Food Delivery category  from Columbia, South Carolina
I tried to call because it won't apply my welcome code to get money off and im just trynna eat, so BOOOOOOOOOOOOO !

User's recommendation: dont believe everything they say BOO.

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ID
#3290974 Review #3290974 is a subjective opinion of poster.
Location
Columbia, South Carolina
Preferred solution
Let the company propose a solution

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Verified Reviewer
Junior Reviewer

Want refunds

Ubereats - Want refunds
Ubereats - Want refunds
Ubereats - Want refunds
Ubereats - Want refunds
My order for filbertos was cold and terrible and my order for storming crab was cold and sauce spilled on bag. Was told I would receive refund havent received it

User's recommendation: Go get your food.

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ID
#3290359 Review #3290359 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Cons
  • Mess up your food
Loss
$80
Preferred solution
Full refund
New Reviewer

My Uber One account did not apply

Ubereats - My Uber One account did not apply
Ubereats - My Uber One account did not apply
Store said free delivery fee with UberOne, didn't apply a single discount on order and charged me for a delivery fee.
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ID
#3287634 Review #3287634 is a subjective opinion of poster.
Location
Puyallup, Washington

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Verified Reviewer
New Reviewer

Bad order

I had undercooked wings and inset was of refunding or simply acting like they caredthe representative stopped answering my emailproblem not resolvedthis was a new restaurant for me and the food was horriblemr Jims pizza
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ID
#3287043 Review #3287043 is a subjective opinion of poster.
Location
Bedford, Texas
Preferred solution
Full refund
New Reviewer

Wrong items delivered

Wrong items delivered No more to say !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Why 100. Symbols

User's recommendation: Don’t use Uber eats, impossible to contact.

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ID
#3284826 Review #3284826 is a subjective opinion of poster.
Location
Dayton, Ohio
Loss
$76
Preferred solution
Full refund
Ubereats - Every order is a problem
There is no longer a choice to leave at door. I had covid earlier and i had to take off my mask to yell the stupid code that we have to tell the Uber eats driver now. I understand its so people dont steal our food, but just make it so if a person doesnt get their food,...
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2 comments
#2121806

Or better yet, return the wrong food. Do not just demand a refund and keep the food. That is stealing.

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ID
#3283593 Review #3283593 is a subjective opinion of poster.
Location
Fair Lawn, New Jersey

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New Reviewer
Ubereats - Customer Service
Good evening, This afternoon my Fiancé ordered two burritos from the Midlothian Turnpike Ste A Chipotle. When the notification told her it was delivered, she went outside to look for it. When she couldn't find it anywhere, she went on to calling the deliverer, Troy....
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ID
#3281572 Review #3281572 is a subjective opinion of poster.
Location
Richmond, Virginia
Cons
  • Never show up with food
  • Wont give me a refund never received food
  • Over half of food was missing and no
Loss
$3
Preferred solution
Let the company propose a solution
New Reviewer

They are absolutely awful with customer service

Ubereats - They are absolutely awful with customer service
Ubereats - They are absolutely awful with customer service
I paid $32 for them to not deliver the food and not do anything about it. There was no picture of the food, there was no attempt to call me. I just want the food that I paid for I didnt realize I was going to get scammed. Im a loyal customer and order all the time with this is ridiculous.

User's recommendation: No. They will not deliver your food and you still have to pay for it.

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ID
#3280123 Review #3280123 is a subjective opinion of poster.
Location
Saint Louis, Missouri
Loss
$33
Preferred solution
Full refund
New Reviewer

Missing food items again

Ubereats - Missing food items again
Ubereats - Missing food items again
The last few orders I have been missing items from my order. This time I'm missing a whole meal and they won't refund my money or at least give me some type of credit for my missing items

User's recommendation: Don't order from buffalo wild wings.

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ID
#3279913 Review #3279913 is a subjective opinion of poster.
Location
Killeen, Texas
Pros
  • Looked good on the internet
  • Creating jobs
Cons
  • Always missing items
  • Order is never complete
Loss
$14
Preferred solution
Full refund
New Reviewer

I received wrong order

I ordered food through Uber eats today I ordered one french fry and one chicken sandwich I received two french fries and no chicken sandwich so I need to have that added back to my account or get a chicken sandwich however you guys handle it still but my order number was 452AA. please help with this matter thank you Sandra sulo KFC
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ID
#3279227 Review #3279227 is a subjective opinion of poster.
Location
Glendale, Arizona
Preferred solution
Deliver product or service ordered

Refund

My husband tried getting a refund, Kenneth bowen but someone said he won't get it back until Monday. I think that's *** to *** him off. But I've had this happen and it goes back in a few minutes, and it was on the weekend on a Sunday. So.

User's recommendation: Eh.

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ID
#3279170 Review #3279170 is a subjective opinion of poster.
Location
Kennewick, Washington
Loss
$28
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Refund

Ubereats - Refund
The charged me twice for the same product then when I tried to cancel they charged me for that! You can't connect to a real person. The emails come from an address you can't reply to. The customer service online is crap! They finally reimbursed me some of my money, but left the second charge on my card and I can't contact them because the phone number just sends you back to online support! I will NEVER USE THEM AGAIN AND WILL BE TELLING EVERYONE THAT I KNOW WHAT CRAP THEY ARE!

User's recommendation: DON'T USE THEM!!!!!

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ID
#3279042 Review #3279042 is a subjective opinion of poster.
Service
Ubereats Customer Care
Cons
  • Not a full refund
  • No customer service number found on site
  • Issue never resolved
Loss
$7
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

514409****

Have you ever tried to contact these guys because you had a problem with their online system? I had a promo code that had one more day before it expired, and I was being advised by the system that it was no longer valid. When I tried to call I was advised that they are not taking any calls and referred me to their online help page which is nothing but a bunch of generic, irrelevant, useless FAQs. Not worth the frustration for the discount offered. Will continue to order and pick up from my local businesses and support them rather than Uber Creeps
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ID
#3277450 Review #3277450 is a subjective opinion of poster.
Pros
  • Convenient if it works
Cons
  • App is useless if you need assistance
Loss
$80
Preferred solution
Let the company propose a solution
New Reviewer

Credit card has been declined or works well with override

Credit card Is being declined. But Uber ride share number works five it looks like youre using an old credit card numberl.

User's recommendation: I just wanted to working.

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ID
#3277416 Review #3277416 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
Pros
  • Nine

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