Ubereats Reviews

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Food delivered to wrong house

While Uber eats is great, this particular delivery person delivered to the wrong house though a description of the house was sent via text. Uber did great, I received my refund within a couple of days.
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ID
#3281991 Review #3281991 is a subjective opinion of poster.
Location
Kingsland, Georgia
New Reviewer

Never recieved my food, delivered to wrong house.

I ordered from TGIF and upon delivery it was not delivered to my house. The picture provided was not my address or my front door. I did not receive my order.

User's recommendation: Contact recipient to ensure it is the correct address.

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ID
#3279836 Review #3279836 is a subjective opinion of poster.
Location
Tucson, Arizona
Loss
$43
Preferred solution
Full refund

Asked for

After many attempts, by me, Ubereats was persuaded to do the right thing & resolve my issue. I will continue to do business with them, but happened to favorable customer service?

User's recommendation: A good service, but watch each order.

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ID
#3252302 Review #3252302 is a subjective opinion of poster.
Location
Houston, Texas

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Verified Reviewer
New Reviewer

Driver Sucks

Ordered food & when ordering I specifically included instructions 2 press my buzzer when the driver arrives. He never did & turned around falsely claiming that he couldnt get into the building. U can easily enter my building then press the buzzer in the entry point. Driver went back & claimed that I was a no-show. Lies. I never received my food.

User's recommendation: Specify delivery instructions.

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ID
#3241598 Review #3241598 is a subjective opinion of poster.
Location
Ossining, New York
New Reviewer

WRONG ITEMS DELIVERED

The delivery person did not check my order items and left with the incorrect items. I called uber customer service and was credited the full amount, provided Uber cash, and blocked the delivery person from my account. Overall, I am pleased with the resolution.
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ID
#3239103 Review #3239103 is a subjective opinion of poster.
Location
New York, New York

Received wrong food

Ubereats - Received wrong food
Ubereats - Received wrong food
Ordered Shrimp fajitas from Maddys Mexican and Flan. I got overcooked chicken and some nasty HOMEMADE So called Tres Leche cake. I Took Pics...

User's recommendation: Don't bother with Maddys Mexican.

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ID
#3223306 Review #3223306 is a subjective opinion of poster.
Location
Morristown, New Jersey

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund

I had ordered food last night. The driver went to the wrong address. He had to go back and pick up my food. By the time he got to my house the food was cold. I would like a refund. I am very upset.
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ID
#3223022 Review #3223022 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

My order was cancelled and i got charged

I just got a text saying there was an issue with the driver and my order was cancelled, but I still was charged, and I am requesting my money back asap
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ID
#3220585 Review #3220585 is a subjective opinion of poster.
Location
Loma Linda, California
Loss
$19
Preferred solution
Full refund
New Reviewer

I was sent a 45 percent off promo code and it won't work

I have received 3 promo code offers for 45 percent off my order and cant get it to work Please help!!
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ID
#3216642 Review #3216642 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Wrong orders

I ordered Macdonald last night. For the third time in about a week they delivered the wrong order. Finally, last night they delivered the wrong order but when I taking my dog for a walk this morning someone had delivered the right order but it had sat out all night long, I didnt get a message for the delivery or anything, Id like to be refunded for the meals that were wrong please its only fair.

User's recommendation: Don’t shoot yourself in the foot by ordering Uber eats, They hardly ever get your order right but are sure to charge for items not ordered.

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ID
#3211551 Review #3211551 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Wrong food

Wrong dinner and specifications I was clear and waited quite a while. Sucks to not just drive ! Major bummer
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ID
#3211283 Review #3211283 is a subjective opinion of poster.
Loss
$15
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund needed

I placed an order with Uber Eats today December 29th 2021 approximately 3:30 p.m. from l Rinconcito Latino West Kendall my name is Bertha Delgado the restaurant is located on 72nd Street Miami Florida when the food arrived it was horrible it was yesterday's leftovers I would like a refund please
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ID
#3210648 Review #3210648 is a subjective opinion of poster.
Location
Miami, Florida
Loss
$30
Preferred solution
Full refund
New Reviewer

Canceled orders 3 in 3 days

Multiple canceled orders without explanation and technology that can be improved through requiring restaurants to provide reasons for cancellation, creating metrics and scoring for reliability of restaurant order fulfillment, times, etc. also holding Uber app accountable to measurement, providing honesty and transparency, using intelligence to be predictive before issues happen.
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ID
#3206402 Review #3206402 is a subjective opinion of poster.
Location
San Diego, California
Preferred solution
Let the company propose a solution

Possible fraud

I wanted to check several items on my credit card. Micheal was pleasant and professional. He referred my case to the account team for further investigation.
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ID
#3199881 Review #3199881 is a subjective opinion of poster.
Location
Harbor City, California
New Reviewer

Last Uber driver name mekenna ate more that half my food

Ubereats - Last Uber driver name mekenna ate more that half my food
I ordered a wing and shrimp dinner comes with 6 wings and more than a hand full of shrimp . As my order arrives late and cold. My bag was torn as if it was tampered with. Then as I open my food , there were only 3 wings and less than 6 shrimp. And you could tell that food was being pushed around .

User's recommendation: Do not accept her.

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ID
#3193307 Review #3193307 is a subjective opinion of poster.
Location
Jacksonville, Florida
Loss
$19
Preferred solution
Full refund

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