Ordee imcomplete

Ubereats - Ordee imcomplete
Ubereats - Ordee imcomplete
Of my order I just got the two plates with eggs sausage and bisquet and the milk. But not even one hotcake,the extra hotcakes and the extra eggs. I did get it.

User's recommendation: Well the check this particular restaurant.

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ID
#3976643 Review #3976643 is a subjective opinion of poster.
Location
El Segundo, California
New Reviewer

Order not received

Original review updated by user Sep 09, 2022
I received my notification that my order was delivered, but I did not receive my order. I called UberEats the representative tried to called the driver, but the driver did not answer. Therefore, UberEats refunded my money.

User's recommendation: Do not use UberEats.

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ID
#3940048 Review #3940048 is a subjective opinion of poster.
Location
Atlanta, Georgia
Pros
  • Refunded my money right away
Cons
  • I did not get my order
Loss
$30
Preferred solution
Full refund
New Reviewer

Needed a refund for an item that I didn’t receive.

My friend ordered breakfast for herself and a few co-workers. I didnt receive a cup of fresh squeezed orange juice. I called and asked for a refund to be put back on my friends account. The refund was going to be refunded within a week. I am very happy with the outcome. Thank you

User's recommendation: Yes I would recommend.

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ID
#3939981 Review #3939981 is a subjective opinion of poster.
Location
Mount Laurel, New Jersey
New Reviewer

Food was delivered to which I’m allergic to

I'm ALLERGIC TO SHELLFISH!! I ordered chicken and GOT SHELLFISH. PLUS, THE DUMPLINGS THAT I ORDERED Were NASTY.

User's recommendation: Nope.

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ID
#3939744 Review #3939744 is a subjective opinion of poster.
Location
Bowie, Maryland
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

My food is a day old

Ubereats - My food is a day old
Ubereats - My food is a day old
The customer service rep was very pleasant and understood my frustration! The food was old and uneatable. BaBas know they would have gave me fresh better food if I was there to receive it. This app is for convenience however we do have the expectation that our orders will be fresh. Thank you Uber Eats for correcting my issues!
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ID
#3937150 Review #3937150 is a subjective opinion of poster.
Location
Mount Laurel, New Jersey
New Reviewer

The Uber eats representative provided excellent customer service and I was happy with the outcome of the issue

My issue today was the Uber eats driver made a fuss at the store per the restaurant she left part of the order at the restaurant stormed out to her car and she never delivered the food good thing I was not charged and I have to say this is the first time this has ever happened to me as a Uber eats customer for the past five years things happen and Uber eats Customer Service made it right
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ID
#3936852 Review #3936852 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Preferred solution
Price reduction

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Verified Reviewer
New Reviewer

Refund

Called because I hit charged three times for an order my daughter made using my card. I was told someone would be reaching out to me about a refund.
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ID
#3934667 Review #3934667 is a subjective opinion of poster.
Loss
$45
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My soda was open

Ubereats - My soda was open
I notice my soda was open the round seal broken.please always make sure the top is seal thanks for the date took to the motter.

User's recommendation: Check your order and call customer service they hear everything you say.

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ID
#3932171 Review #3932171 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My coupon isn't working

Ubereats - My coupon isn't working
Its a promotion code of $30.00 off of grocerys when you spend $60.00. The code doesnt work. I attached a photo of the image that appears when I attempt to use the promotional code.
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ID
#3928861 Review #3928861 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Preferred solution
The use of the promotion

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Extra charge on my card

Ubereats - Extra charge on my card
There is an extra charge on my card. I have provided screenshots for the proof of purchase below. Anything else

User's recommendation: Wouldn't recommend.

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ID
#3919260 Review #3919260 is a subjective opinion of poster.
Location
Chicago, Illinois
Pros
  • Fast delivery
Cons
  • Someone made a fraudulent charge on my account
Loss
$66
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Complaint about driver and my order

My order was delivered cold it was left at my door without notification that it was delivered there was nowhere to put a request on the order

User's recommendation: Change the order form so you cN ask for extra things such as butter for bread or substitute something on the order.

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ID
#3887465 Review #3887465 is a subjective opinion of poster.
Location
Temecula, California
Pros
  • Delivery
Cons
  • Food being cold
  • Not being able to add on to order
Preferred solution
Changes so it doesn't happen again
New Reviewer

Order error

Ubereats - Order error
Ubereats - Order error
Ubereats - Order error
I'm allergic to wheat and asked for burgers with no buns...both burgers I received had buns. I can't take the buns off due to cross contamination.
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ID
#3887184 Review #3887184 is a subjective opinion of poster.
Location
Buffalo, New York
Pros
  • Easy food delivery for busy people
Cons
  • Getting your order wrong
Loss
$33
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Missing Order

Did not receive my gluten-free pizza when my coworker has celiac disease. Eman was very patient and very kind in handling my situation. Very grateful that there are still good customer service support out there. Very satisfied with the resolution.
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ID
#3886257 Review #3886257 is a subjective opinion of poster.
Location
The Bronx, New York
Preferred solution
Full refund

My order was originally placed at a different apartment complex.

As I was tracking the status of my order, I discovered the Uber driver delivered my dinner to the wrong apartment. I provided details, the exact location, even the color of the building to make the drop-off simple. When the Uber driver finally arrived at the correct apartment unit, he said he did not speak English very well and the entire delivery was awkward. I was hoping for an apology if it were a mistake. I would've excepted the delivery and enjoyed my dinner as a hungry customer would have, unfortunately the delivery didn't happen that way.

User's recommendation: Most times the delivery driver communicates with the customer upon arrival, such as a telephone call.

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ID
#3873356 Review #3873356 is a subjective opinion of poster.
Location
Los Angeles, California
New Reviewer

He was chill

Ubereats - He was chill
Ordered food and drinks, only the drinks arrived, and we were missing 2 sausage and egg McMuffins as well as a fruit and fiber muffin
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ID
#3866682 Review #3866682 is a subjective opinion of poster.
Location
Kingston, Ontario
Pros
  • Fast
Cons
  • Food doesnt show up
Loss
$12
Preferred solution
Deliver product or service ordered

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