Ubereats Reviews

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Credit card refund

The restaurant that I ordered food from cancelled my order do to system being down, so I called Uber Eats to refund my credit card and I had no problems with them doing this I was so happy LOL

User's recommendation: It wasn't UberEATS fault that this happened.

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ID
#3263806 Review #3263806 is a subjective opinion of poster.
Location
Atlanta, Georgia
New Reviewer

Double food double charged

!!!!!!Double food double charged!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Want a refundvforvthevfull price order
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ID
#3256361 Review #3256361 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida
Loss
$34
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I need full amount refunded!!!!!!

Ubereats - I need full amount refunded!!!!!!
Ubereats - I need full amount refunded!!!!!!
I am double paid amount too 1 uber ride soo plsss refunded my amount....????????????????????????????????
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ID
#3183990 Review #3183990 is a subjective opinion of poster.
Location
Mumbai, Maharashtra
Service
Ubereats Customer Care
Loss
$405
Preferred solution
Full refund
New Reviewer

Wrong order

They put hot sauce on my sandwiches.. I have crohn's disease and am unable to eat spicy foods. The sandwiches were so hot even if I could eat spicy foods I wouldn't have been able to eat them. I definitely won't be ordering from there again

User's recommendation: Go somewhere else.

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ID
#3176807 Review #3176807 is a subjective opinion of poster.
Location
Bronxville, New York
Preferred solution
Full refund
New Reviewer
Original review updated by user Dec 19, 2021
There was a point in time when I had ordered McDonald's for a charge of $42 four times including the delivery fee. and this was delivered to the wrong address and it was about 5 hours late and I never received a promotion code for my first order and when I did it was...
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ID
#3176350 Review #3176350 is a subjective opinion of poster.
Product
Ubereats Account
Pros
  • Flexible schedule
Cons
  • Wrong address
  • Missing food items
  • Driver scam
Loss
$127
Preferred solution
Let the company propose a solution
New Reviewer

Because I can’t eat without this promo code

I put a code in for $25 dollars off and the code went through but when I was in checkout I placed the order and it didn't go through and it just says that my account is not eligible for this promo code
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ID
#3167090 Review #3167090 is a subjective opinion of poster.
Location
Dallas, Texas
Preferred solution
Let the company propose a solution
New Reviewer

Uber eats app

The business Closed for the day due to maintenance issues and that we are trying to quickly resolve the problem

User's recommendation: Stay positive.

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ID
#3161926 Review #3161926 is a subjective opinion of poster.
Location
Flanders, Connecticut
Preferred solution
Deliver product or service ordered
New Reviewer

Activar

Ubereats - Activar
Ubereats - Activar
Ubereats - Activar
Ubereats - Activar
Ubereats - Activar
Ubereats - Activar
La tableé está dañada y necesito activar lo más pronto posible para seguir dando el servicio a los clientes espero que lean esta notificación muchas gracias le hablamos de esCaliforniarlet 's restauraNuevo Testamentomi
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ID
#3158943 Review #3158943 is a subjective opinion of poster.
Pros
  • Bien
Cons
  • Bien
New Reviewer

Order not delivered

The driver sent a message through the App that they delivered my order to front porch but it was not there. I called customer service who tried to call driver and it went to voice-mail. Unacceptable! The rep refunded my money but driver irresponsible and experience not ok!

User's recommendation: Don't use ubereats but if you do, meet the person outside, don't do porch drop off. They lie!

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ID
#3141582 Review #3141582 is a subjective opinion of poster.
Location
Havertown, Pennsylvania
Pros
  • Convienent
Cons
  • Need reliable drivers
  • Fault of their driver is give gift card to customer
Preferred solution
Driver should be disciplined and removed from service
New Reviewer

Can't cash out

So I Been Doing uber for a couple of months and they orders have been coming in good now all of a sudden I Just Tried To Cashout on my funds and it not working...
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ID
#3102095 Review #3102095 is a subjective opinion of poster.
Location
Atlanta, Georgia
Loss
$152
Preferred solution
Cash my money out

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Need replacement

Ubereats - Need replacement
Ubereats - Need replacement
I'm extremely frustrated because you only offered me a refund, I need another shake It's more frustrating I can't reach uber. I will never use this app again Very upset
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ID
#3101583 Review #3101583 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida
Preferred solution
Deliver product or service ordered
New Reviewer

Got the wrong order

Ubereats - Got the wrong order
Ubereats - Got the wrong order
Ubereats - Got the wrong order
Update by user Nov 22, 2021

Ordered broccoli cheddar and 2 tomato soups didnt not receive

Original review posted by user Nov 22, 2021
I ordered from Panera bread in Bakersfield California and i got the wrong order i ordered 2 tomato soups and one broccoli cheddar soup (bowls) i received one cup of broccoli cheddar soup and a turkey sandwhich
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ID
#3089376 Review #3089376 is a subjective opinion of poster.
Product
Uber Account
Pros
  • Order was incorrect
Cons
  • First experience was terrible never use again
Loss
$36
Preferred solution
Full refund
New Reviewer

Order wasn’t ready and missing dessert

When driver arrived at restaurant my order wasnt ready, driver placed my order. After my order arrived, I didnt see my dessert.. I know sometimes the restaurants are busy, But, for the driver to arrive at the restaurant and the order is not ready, I believe the employees are responsible for making sure they check to see if orders are coming in.. And to make sure everything that the customers order is inside the bag.. There should be no reason why my dessert wasnt in the bag..

User's recommendation: Make sure you let Ubereats know when you’re not happy with restaurant or driver.

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ID
#3066619 Review #3066619 is a subjective opinion of poster.
Location
Desoto, Texas
New Reviewer

Avenue Cafe

I ordered food and the cafe called me and said they don't have enough meat to make my sandwich. I told him to cancel my order. He stated I have to cancel my order and he can't. Thanks to the amazing customer service I received, I was able to cancel my order with no penalties.
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ID
#3064743 Review #3064743 is a subjective opinion of poster.
Location
Baltimore, Maryland
New Reviewer

Refund

I accidentally ordered food for pick up at the wrong location and need my card refunded. The wrong order was placed for the area Lobsters in Lanham, Maryland:
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ID
#3064265 Review #3064265 is a subjective opinion of poster.
Pros
  • Bring food to you when you are unable
Loss
$59
Preferred solution
Full refund

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