New Reviewer

Problem

She refused to help At first she was ok. After that she was absolutely disgusting. She refused to help any longer. I will never use customer service again. I need a supervisor right away. She began ruder and ruder. Let's see if I get a refund of a refund of Uber services. I highly doubt it. I asked if she would call the Uber driver more than the the two times she called in five minutes to give me answers. She refused.
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ID
#3992398 Review #3992398 is a subjective opinion of poster.
Preferred solution
A call from a supervisor.

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Verified Reviewer
New Reviewer

I stopped using Uber Eats because it was always a problem with all of my orders

I should not have an error on ALL of my deliveries. Do not use them, Uber eats, that is! They are bad

User's recommendation: Check your restaurants.

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ID
#3992225 Review #3992225 is a subjective opinion of poster.
Location
Tampa, Florida

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Verified Reviewer
New Reviewer

I ordered food it came completely wrong I submitted a claim they still charged me and then I called the company and I said that I would like my order they brought me back to order two hours later

I made an order they sent me the wrong order to my house then I filed a complaint they still charged me and the driver asked for more of a tip when he went to pick up the right order and things were missing when he wants and came back and food wasnt hot very disappointed and they still charged me and no way to get a hold of anyone

User's recommendation: Do not recommend.

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ID
#3991507 Review #3991507 is a subjective opinion of poster.
Loss
$34
Preferred solution
Full refund
New Reviewer

Friday?, someone is using my email

Recvd a alert on my Gmail acct that my order was delivered in Washington DC. I don't live there, never used ubereat and asked that my email be removed or blocked. Person on line was just giving scripted responses. Never solved issue. Said I would get call back in one hour...no call.

User's recommendation: Don't use ubereats.

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ID
#3991475 Review #3991475 is a subjective opinion of poster.
Preferred solution
Delete my email address from site

Always sucks

I hate ubereays over price the people that deliver the food NEVER read simple instructions there fire can never find them so by the time you get your order its already cold then EVERY Restaurant never get your order right always leaves out your sauce your condiments...
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ID
#3990483 Review #3990483 is a subjective opinion of poster.
Location
Lubbock, Texas

I havent got my order its been 30 minutes

I WILL NEVER USE UBER EATS AGAIN. I will be taking my business to GrubHub. UberEats do not value their loyal customers. I am very disappointed and disgusted with the customer service rep and the actions he took to assist with resolving my situation

User's recommendation: No recommendations because I can get better quality service with GrubHub.

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ID
#3990198 Review #3990198 is a subjective opinion of poster.
Location
Cape Coral, Florida

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Verified Reviewer
New Reviewer

Canceled order

Ubereats - Canceled order
Placed an order (in advance) to arrive at my door shortly after I got home from work as I had things to do that night and had no time to cook. I was tired and starving after a long day. A few minutes before I got home I decided to track my order only to find out it was...
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ID
#3989794 Review #3989794 is a subjective opinion of poster.
Location
Seminole, Florida
Pros
  • Convenience
Cons
  • Cancelations
  • Delivery ussues
Preferred solution
A credit to use on next order, otherwise I won't order anymore

Unhappy

I had a horrible experience. I will not use the service again. I HAVE NOTHING MORE TO SAY ON THIS MATTER!
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ID
#3988939 Review #3988939 is a subjective opinion of poster.
Location
Atlanta, Georgia

Order was ice cold and they won’t give me my refund .

I will be making a formal complaint about how I was denied a refund when me and both my kids meals showed up ice cold . I paid over 60+ dollars and they deny me . I will be putting this on twitter ,instagram ect . I have a following of over 750k people .all of them hated door dash . I will change their minds to go back to door dash and away from Uber eats
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ID
#3988825 Review #3988825 is a subjective opinion of poster.
Location
Commack, New York
New Reviewer

Deception

Ubereats - Deception
Ubereats - Deception
I did not order from Uber eats. I ordered from another service. The driver forgot the drinks or the restaurant didnt have it ready. I dont know and will never know. The kind of food I ordered requires these drinks as the food is spicy. Lady at restaurant said Uber...
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ID
#3988195 Review #3988195 is a subjective opinion of poster.
Pros
  • Use only when very busy or very tired
Cons
  • Mistakes
  • No solutions
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Really!!!

I waited an hour for my food that said it was on the way here your delivery drivers pulling up and then all of a sudden your order is canceled. People order the super expensive food on these apps because they have no choice and theyre hungry. So you order food you wait for an hour no food shows up. I need to go to the whole process of doing again do you trust doing at the same place *** no so yet again people order *** on this because they have no choice and theyre hungry way to go making them find a different choice.

User's recommendation: Buy food and cook it at home now.

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ID
#3987238 Review #3987238 is a subjective opinion of poster.
Preferred solution
*** I had to wait an hour for a meal even though I got refunded y’all should give me a free meal. Send another one out on your own with a different driver or something. Apologize here’s a discount for your next one. Something.
New Reviewer

Never received order

It has taken going on four days to get order corrected. Never received orginal order from postmates who passed credit on to Uber eats who never delivered order to my address but to some hotel.
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2 comments
#2252902

Is this a joke? Not sure why this website "pissed consumers" allows you to write a meaningless post and give a 1 star.

#2253010
@PissedConsumer2252902

Because that is the very purposes of this website!!!!! To give consumers a platform to voice complaints, compliments even, write reviews, ask questions, give feedback, etc. DUH!

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ID
#3986809 Review #3986809 is a subjective opinion of poster.
Loss
$41
Preferred solution
Full refund
New Reviewer

Multiple expenses were taken out of my account for one order

Ubereats - Multiple expenses were taken out of my account for one order
Not sure why I was charged over $50 for one Starbucks order very upset with the fact that it cost so much.
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ID
#3986125 Review #3986125 is a subjective opinion of poster.
Loss
$50
Preferred solution
Full refund

Fulse advertisement

Ubereats - Fulse advertisement
Ubereats - Fulse advertisement
Ubereats - Fulse advertisement
Dear Uber eats I am writing to complain, I orderd food threw your service and paid extra for priority delivery however I was not priorised, I witnessed with my own eyes on the map the driver going out of his way to deliver someone elses order first, yes u may say thins...
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ID
#3984324 Review #3984324 is a subjective opinion of poster.
Location
Carleton, Scotland
New Reviewer

Theft of order by driver

My neighbor order from Uber eats and the driver put it on my porch with a note and took a picture showing he delivered the food than picked it back up and left. All caught on camera.
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ID
#3983639 Review #3983639 is a subjective opinion of poster.
Preferred solution
The driver fired