They refused to give me a refund on half a food order that wasn’t delivered. They refused even after store confirmed it was the Uber Eats driver that left a bag there.

Very upset they accuse customers of being thieves and liars when they I. Turn are the thieves by keeping money of customers that have too many bad experiences.

User's recommendation: Don’t order from here and expect high quality drivers and good customer service for refunds because you will NOT get it.

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ID
#4132351 Review #4132351 is a subjective opinion of poster.
Location
Orlando, Florida

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Verified Reviewer

Voucher not working

I had a voucher or gift certificate for $100. I invited friends over for pizza. My bill came to $93.00. The system kept telling me that the funds were too low. We tried for over an hour to figure it out. We called customer service and the recording said the csl can't be taken We pressed help on the app...and none of the options worked and we had no other recourse. I've used ubereats before and Uber rides...never had an issue. But voucher using was impossible.dont use vouchers and don't give vouchers as hifts

User's recommendation: Vouchers don't work well.

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ID
#4132207 Review #4132207 is a subjective opinion of poster.
Pros
  • Fast delivery
Cons
  • Nobody to answer phone
Loss
$80
Preferred solution
A solution to next time should this happen

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Verified Reviewer

Someone keeps taking money out of my account this account been close for about two years and they’re still taking money out…