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I use UberEats 4 times a week. we werent particularly hungry this evening and wanted a sandwich l.

I ordered from Sonic, which is about 5 minutes from my house. My bill came to almost $50 including tip. I received a text telling me that my order was on its way. 40 minutes later it still hadnt arrived so I called the driver.

She informed me that she had to stop and pick up another order. I told her I didnt want the food that shed had in her car for 40 minutes. She came anyway and had the male with her put the food on my porch even though I was standing there.

I am 80 years old, respect anyone who works hard but wont tolerate rude, disrespectful behavior. If Uber cant be more selective in their delivery people, I can go out to eat and not pay an exorbitant price to have food delivered.

User's recommendation: Don’t use Uber.

Preferred solution: Full refund.

Ubereats Cons: No customer service options.

Location: Hurst, Texas

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