Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
0 comments
1.0

Your company is problematic. You purport to provide a service yet do not provide the very convenience you claim.

Your site changes the location chosen by the customer to a default...as verified by the restaurant location manager...this is a known issue. When I used your site chat, as directed to fix it, there was such a long wait I was told too bad...order done and disconnected without hearing me out. I called and made clear my request to get the food requested today, from the place requested and was told no and more than that, I would be fined if I cancelled a now very cold order. I was told a manager would call me back in minutes and no one did.

Fifteen minutes later I call back to be told someone cancelled my order on your end and I have to wait a week to have access to my funds.

So no, convenient is nor what your business provides. Frustration and aggrivation is what Uber eats provided.

User's recommendation: Don't do it.

Preferred solution: At this point, with how poorly I was treated, disonnected with no resolution, lied to by customer service and kept on hold forever, I think credit towards another chance to redeem themselves with a future order is reasonable. .

Ubereats Cons: Aggrivating, Lie to customers, Do not give cust serv number on site.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Ubereats Reviews

  1. 14668 reviews
  2. 2718 reviews
  3. 1404 reviews
  4. 719 reviews
  5. 737 reviews
Ubereats reviews