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Update by user Dec 22, 2021
Original review posted by user Dec 21, 2021
I ordered food delivery and the UBER drive took approx. 90 minutes from the time he picked up my food from the restaurant to deliver to my home less than a mile away.
Per UBER live delivery map the driver drove approx.
10 miles in the opposite direction of my home through 4 cities then headed to my home. When he finally arrived the food was cold and I asked what took so long and he just shrugged his head, I then asked for his supervisors name and contact phone and he said I'll get it for you and went to his vehicle and drove away.
I have contacting UBER many times by email and they keep blaming the restaurant and have refused to contact me by phone to discuss even though I have requested a call many times, each time another person emails me again trying to blame the restaurant.
I have yet to receive an apology or refund from UBER, which I believe I deserve.
User's recommendation: Avoid.
Preferred solution: Full refund.
Ubereats Cons: Horrible service & rude driver.
Location: 1455 Market Street, San Francisco, CA 94103
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