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I ordered food last night on the app. The restaurant made the food.
Your driver picked up the food from the restaurant ( as I confirmed this with the restaurant who made it ). My order showed “cancelled” in the app. I called the restaurant gave me the driver’s name who picked it up. The drivers name is Hasham.
He took the food we ordered and canceled my order and did not deliver it. I assume he wanted a free meal at our expense! It was too late in the night to order any other food at this point! This is appalling behavior and I am furious at how your Uber eats driver behaved.
I do expect uber eats to reprimand Hasham.
Buyers beware of the driver Hasham! This occurrence has made me not want to ever order from Uber eats again.
From Clockwork Pizza
Driver: Hasham (Not the displayed Phuong)
User's recommendation: Order from Grubhub or Door Dash instead.
Product or Service Mentioned: Ubereats Vehicle Driver.
Preferred solution: Fire Hasham!!!.
Ubereats Pros: Get my money back.
Ubereats Cons: Cant get ahold of anyone if you need help.