Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

New Reviewer
1 comment
1.6

Driver lied 2x about my order so he could eat it himself because my order was canceled as the app showed he arrived. He read my text about delivery to the front desk for my sick father in a nursing home.

This was 30 mins after a customer service rep called me to ask if I want the dood to still be delivered as driver is reporting the bag is open, but food is ok.

Chat reps did not listen to my concerns on the chat as I asked for a number to speak with a live person over the phone. They told me that they cannot provide a number even after I told them that the app is not giving me the phone option as it has in the past.

User's recommendation: Use other apps.

Monetary Loss: $43.

Preferred solution: Refund for inconvenience of disputing for an hour while having to reorder and wait another hour..

Ubereats Pros: Variety of foods.

Ubereats Cons: Delivery slow, No able to reach customer service, Messed up order.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
#2174481

JUST WANT MY REFUND

Ubereats Reviews

  1. 13569 reviews
  2. 2483 reviews
  3. 1258 reviews
  4. 621 reviews
  5. 642 reviews
Ubereats reviews