New Reviewer

I ordered over $100 in food for my office today at 12:10 pm . My latest arrival was set at 1:09 Pm upon ordering.

It then changed to latest 1:45 when i looked at the order around 1pm.

(The rrstaurant had prepared the food by this point, I phoned the restaurant confirmed that they received order at 12:13 and had it completed by 12:34)

My office lunch is over now and the driver said he picked the food up 25 minutes before and also dropped another order in between.

I understand if you are short staffed but we are all eating hour old soggy cold food, not on our break time.

I would like to be reimbursed please.

This is my first time using you guys in a long time, and i am not impressed. I order from Freshii once a week and the same restaurant can be delivered to me by skip the dishes within half an hour. I order weekly..

and thought i would give you guys another try. I am extremely disappointed.

Please let me know how you are going to fix this.

User's recommendation: Do not recommend.

Monetary Loss: $100.

Preferred solution: Full refund.

Ubereats Cons: Havent heard anything, Food often comes cold missing or wrong items, Poor food quality.

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